BY PROVIDING OPEN BRANCH OPERATIONS
Central Agencies Ltd. is taking a series of precautionary measures to ensure the safety and well-being of our staff and our customers by:
- Limiting the number of customers who can be in a branch at the same time.
- Using floor decals to ensure proper spacing once inside.
- Installing plexiglass screens to safely separate customers and staff.
Please note that our three (3) Central Agencies Ltd. locations will remain open seven (7) days a week to serve you. Our hours of operations have been amended to 9:00am to 5:00pm.
BY RENEWING YOUR ICBC OVER THE PHONE OR BY EMAIL
Recently ICBC have implemented a series of changes allowing the following transactions to be conducted with your broker over the telephone or by email:
- New plate with no ownership change
- New vehicle registration or transfer of ownership (transfer form)
- Vehicle registration with new plates (transfer form)
- Policy Changes
- Temporary Operating Permits
- Storage Policies
For ICBC transactions carried out via the telephone, please make sure you have your driver’s license, date of birth and insurance papers available ahead of calling our office to ensure a smooth process.
Once your transaction has been completed, you will receive an email with a copy of the decal and insurance documents. The hard copy of your insurance and the actual decal will then be sent to you by mail. Please keep a copy of your email in your car until your decal arrives.
Note, there are currently two payment options for ICBC Autoplan:
- Credit Card
- Existing ICBC Payment Plan users
The following transactions can be requested online directly with ICBC:
BY PROVIDING AN ONLINE ICBC INSURANCE FORM
Simply fill out the form below and we will contact you shortly, usually within one business day.
HOME, BUSINESS, MARINE, TRAVEL AND OTHER TYPES OF INSURANCE
Our staff continue to be available to assist you with all your other insurance needs, including new business, renewals, changes, payments, claims or cancellations.
As situations continue to evolve we ask that you visit our website regularly to keep you informed of how we can safely help you with all your insurance needs.
We are determined to continue offering you the very best customer service possible. Rest assured that every member of the Central Agencies team remains 100% committed to ensuring that your insurance needs are being fully met in these challenging times.
For more information on how you can protect yourselves, your family and your community from COVID-19, please visit the following sites:
- Centre for Disease Control www.cdc.gov
- Government of Canada www.canada.ca
- World Health Organization www.who.int
We take this opportunity to thank you for your understanding and continued support.
Stay safe and stay healthy!
Dennis S. MacNeill and the Central Agencies Ltd. Team