Do you need claims service?

What to do

  • Take reasonable steps to protect property from further damage. 
  • Obtain and record all information on any event which may lead to a claim including dates, time, names, addresses (especially of witnesses), take photos if possible. 
  • Do what would be wise to do, as if you didn’t have insurance. 
  • Notify and co–operate with proper authorities, i.e. Police, Fire Department, etc. 
  • Report the incident per WHO TO CALL above. 
  • If you are served with legal papers claiming something covered by your insurance, bring them to us IMMEDIATELY so we can defend you.

WHAT NOT TO DO

  • Don’t throw away or destroy any damaged property. 
  • Do not admit fault to anyone else, either verbally or in writing.

WHAT WE WILL DO

  • We will report the claim to the Insurance Company and an adjuster will generally contact you within 24 hours.
  • The adjuster’s job is to make inquiries sufficient to settle the claim, including taking a detailed report from the claimant, possibly others and gathering documents. 
  • We will assist you in getting your claim settled promptly.

Reporting an emergency claim during business hours

LANGLEY

502-6339 200th Street Langley

Richmond

170-9040 Blundell Road, Richmond

North Vancouver

1246 Marine Drive, North Vancouver

Reporting an emergency claim after hours

Automobile, Motorcycle, Boat and Travel Trailer Claims

Travel Medical Insurance Claims

Others

SCOT SIMMONS INSURANCE CONSULTANTS INC.

Report a Claim Online










YesNo